Terms&Conditions

Getweys, we, us

Getweys and its personnel and authorised subcontractors.

Client, you

The person or entity engaging Getweys for services.

Services

Design, web and application development, branding, content, search, social and related work described in a proposal or statement of work.

Deliverables

The materials produced for you under an engagement — designs, source code, copy, assets and documentation.

Client materials

Anything you supply for use in the work: brand assets, copy, imagery, data, credentials and accounts.

We provide the services set out in the accepted proposal or statement of work for your engagement. That document defines the scope, the deliverables, the schedule and the fee.

Anything not written into it is out of scope. Work outside the agreed scope is quoted and agreed separately before it starts — we will not carry out unscoped work and invoice you for it after the fact.

1. 4.1Proposals and quotes remain valid for 30 days from issue unless stated otherwise.
2. 4.2An engagement begins when you accept a proposal in writing and, where one is required, the deposit is received.
3. 4.3Estimates given before a scope is fixed are indicative. A fixed price is only binding once the scope is agreed in writing.
4. 4.4We may decline or discontinue an engagement where the work falls outside our capability, conflicts with an existing client, or would require us to act unlawfully.

Most delivery problems trace back to inputs rather than to build. To keep a project on schedule, you agree to:

1. 5.1Provide client materials, access and credentials promptly and in a usable form.
2. 5.2Nominate a single decision-maker empowered to approve work on your behalf.
3. 5.3Give feedback and approvals within the timeframes set in the schedule.
4. 5.4Confirm that you own, or are licensed to use, everything you supply to us.
5. 5.5Keep your own backups of any material you provide, and of live systems we do not host.

1. 6.1Fees, currency and the payment schedule are set out in the proposal or statement of work.
2. 6.2Unless agreed otherwise, invoices are payable within 14 days of the invoice date.
3. 6.3Project work generally requires a deposit before the engagement starts; retained work is invoiced in advance of each period.
4. 6.4Quoted fees exclude taxes, duties and third-party costs such as licences, hosting, domains, stock assets and paid media, which are charged at cost or rebilled as agreed.
5. 6.5Overdue invoices may attract interest at the rate permitted by applicable law, and we may suspend work and withhold deliverables until the account is settled.

Schedules are prepared in good faith on the basis of the agreed scope and assume that inputs and approvals arrive as planned. Dates are targets rather than guarantees unless a proposal expressly states otherwise.

Neither party is liable for delay caused by events beyond its reasonable control, including infrastructure or third-party platform outages, natural events, industrial action or changes in law.

Each engagement includes the number of revision rounds stated in its proposal. A revision round means consolidated feedback returned once — not a series of separate instructions from different people.

Changes to an agreed direction after sign-off, or requests beyond the included rounds, are treated as a change request: we quote the additional time and cost, and proceed once you approve it.

1. 9.1You retain all rights in client materials you supply to us.
2. 9.2On full payment of all sums due, ownership of the final deliverables produced specifically for you transfers to you.
3. 9.3Until payment is made in full, all deliverables remain our property and any licence to use them is suspended.
4. 9.4We retain ownership of our pre-existing tools, frameworks, libraries, internal components and know-how used to build the deliverables, and grant you a perpetual, non-exclusive licence to use them as embedded in the work.
5. 9.5Concepts, drafts and routes not selected remain our property and may be reused elsewhere.

Deliverables may incorporate third-party components — open-source libraries, fonts, stock imagery, plugins and hosted services. These remain subject to their own licences, and your use of the deliverables is subject to those licence terms.

Where a licence or subscription must be held in your name, you are responsible for maintaining it. We will identify any such dependency before it is introduced into the work.

Each party will keep confidential the non-public information it receives from the other, use it only for the purpose of the engagement, and disclose it only to personnel and subcontractors who need it and are bound by equivalent obligations.

This does not apply to information that is or becomes public through no breach of these terms, was already known without obligation, is independently developed, or must be disclosed by law.

We warrant that the services will be performed with reasonable skill and care by suitably qualified people, and that the deliverables will materially conform to the agreed specification at the point of delivery.

Beyond that, and to the fullest extent permitted by law, the site and the services are provided without further warranty of any kind. We do not warrant uninterrupted or error-free operation, nor any particular commercial result — including rankings, traffic, conversion or revenue — since those depend on factors outside our control.

To the fullest extent permitted by law, neither party is liable for indirect or consequential loss, nor for loss of profit, revenue, goodwill, data or anticipated savings, however arising.

Our total aggregate liability arising out of or in connection with an engagement is limited to the total fees paid by you to us for that engagement in the 12 months preceding the event giving rise to the claim.

Nothing here limits liability for death or personal injury caused by negligence, for fraud, or for any other liability that cannot lawfully be limited.

You agree to indemnify us against claims, losses and reasonable costs arising from client materials you supply — including any claim that they infringe a third party's intellectual property or other rights — and from your use of the deliverables in a manner outside the agreed scope.

1. 15.1Either party may terminate an engagement on 30 days' written notice, unless the proposal sets a different notice period.
2. 15.2Either party may terminate immediately if the other commits a material breach that is not remedied within 14 days of written notice.
3. 15.3We may suspend work where an invoice is overdue, or where continuing would place us in breach of law or of a third-party licence.
4. 15.4On termination you must pay for all work performed and costs committed up to the termination date, and clauses that by their nature should survive — payment, intellectual property, confidentiality, liability and governing law — continue in force.

Unless you tell us otherwise in writing, we may describe the work we have done for you and display it in our portfolio, case studies and marketing, including your name and logo. We will not disclose confidential information, commercial figures or unreleased work without your written consent.

These terms are governed by the laws of the State of Texas, United States, and the courts of that state have exclusive jurisdiction over any dispute arising from them.

Before commencing proceedings, both parties agree to attempt to resolve the dispute in good faith, escalating first to senior representatives of each side.

We may revise these terms as our services and obligations change. The revision date at the top of this page reflects the current version. Changes apply to engagements entered into after they are published; existing engagements continue under the terms in force when they began, unless we agree otherwise in writing.

Questions about these terms, or about an engagement conducted under them, can be sent to info@getweys.com or to any of our offices.

1. 19.1Austin, Texas — 5900 Balcones Dr, Austin, TX 78731-4257, United States.
2. 19.2Auckland — 60 Freeland Avenue, Mount Roskill, Auckland 1041, New Zealand.
3. 19.3Karachi — 37C Mezzanine Floor, 13th Commercial Street, D.H.A Phase II Extension, Pakistan.